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CSMIA Excels in Providing Exceptional Travel Experiences and World-Class Hospitality
Chhatrapati Shivaji Maharaj International Airport (CSMIA) in Mumbai, India has achieved a remarkable feat by securing the 4th position on the esteemed list of Travel + Leisure readers‘ favourite international airports of 2023. CSMIA is the only Indian airport to make it onto this coveted list, highlighting its commitment to providing an exceptional travel experience and world-class hospitality to passengers.
CSMIA Redefines Modern Air Travel with a Plethora of Amenities and Cultural Experiences
In recent years, international airports have evolved beyond being mere transit hubs and have become complete destinations in themselves. CSMIA stands tall with its offerings and experiences that redefine modern air travel for passengers. The airport provides a wide range of amenities, including shopping, dining, and entertainment options. Additionally, CSMIA splendidly showcases Indian culture and introduces it to passengers from around the world. As a result, CSMIA now caters to travellers who desire longer layovers, making the most of the abundant amenities available to them.
Ratings Based on Access, Check-In & Security, Restaurants & Bars, Shopping, and Design
The international airports featured on the list were rated based on criteria such as access, check-in & security, restaurants & bars, shopping, and design. Respondents provided ratings for several international airports based on each of these characteristics. The final scores were then averaged to determine the rankings of the airports.
CSMIA’s Recognition as a Testament to Outstanding Service and Dedication
CSMIA expresses deep honor and gratitude for this recognition, as it not only reflects what the airport stands for but also acknowledges and appreciates the hard work and dedication of its teams. These teams go above and beyond every day to deliver memorable passenger experiences. Travel + Leisure conducts the World’s Best Awards survey annually, where readers share their opinions on top hotels, resorts, cities, islands, cruise ships, spas, airlines, and more. In 2023, nearly 165,000 T+L readers completed the survey, marking a 25 percent increase from pre-pandemic voting levels. Over 685,000 votes were cast across more than 8,500 unique properties (hotels, cities, cruise lines, etc.).
CSMIA’s Dedication to Evolving Traveler Needs and Enhanced Operations
CSMIA recognizes the ever-evolving needs and desires of modern travellers and strives to provide the best possible experience with meticulous efforts. Moreover, with digitization, the waiting time at the airport has significantly decreased, improving operations and promoting seamless passenger flow. CSMIA’s inclusion in this prestigious list is a testament to its unprecedented growth and its dedication to offering unrivalled service, safety, and hospitality to passengers.
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